Politica de confidențialitate

Ultima actualizare: 11 iunie 2026

Aura operează acest magazin și website, incluzând toate informațiile, conținutul, funcționalitățile, instrumentele, produsele și serviciile aferente, pentru a vă oferi dvs., clientului, o experiență de cumpărături selectată (denumite "Serviciile"). Aura este alimentat de Shopify, ceea ce ne permite să vă furnizăm Serviciile. Această Politică de Confidențialitate descrie modul în care colectăm, utilizăm și divulgăm informațiile dvs. personale atunci când vizitați, utilizați sau efectuați o achiziție sau altă tranzacție folosind Serviciile sau comunicați în alt mod cu noi. Dacă există un conflict între Termenii noștri de Serviciu și această Politică de Confidențialitate, aceasta din urmă prevalează în ceea ce privește colectarea, prelucrarea și divulgarea informațiilor dvs. personale.

Vă rugăm să citiți cu atenție această Politică de Confidențialitate. Prin utilizarea și accesarea oricăruia dintre Servicii, recunoașteți că ați citit această Politică de Confidențialitate și înțelegeți colectarea, utilizarea și divulgarea informațiilor dvs. așa cum sunt descrise în această Politică de Confidențialitate.

Informațiile personale pe care le colectăm sau le prelucrăm

Când folosim termenul „informații personale", ne referim la informații care vă identifică sau pot fi în mod rezonabil asociate cu dvs. sau cu o altă persoană. Informațiile personale nu includ informații colectate anonim sau care au fost de-identificate. Putem colecta sau prelucra următoarele categorii de informații personale, inclusiv inferențe extrase din acestea, în funcție de modul în care interacționați cu Serviciile, de locul unde locuiți și conform legilor aplicabile:

• Date de contact inclusiv numele, adresa, adresa de facturare, adresa de livrare, numărul de telefon și adresa de email.
• Informații financiare inclusiv numere de card de credit, card de debit și conturi financiare, informații despre cardul de plată, detalii despre tranzacții, forma de plată, confirmarea plății și alte detalii de plată.
• Informații despre cont inclusiv numele de utilizator, parola, întrebările de securitate, preferințele și setările dvs.
• Informații despre tranzacții inclusiv articolele pe care le vizualizați, le adăugați în coș, pe lista de dorințe, le cumpărați, returnați, schimbați sau anulați, precum și tranzacțiile anterioare.
• Comunicările cu noi inclusiv informațiile pe care le includeți în comunicările cu noi, de exemplu, atunci când trimiteți o solicitare de asistență.
• Informații despre dispozitiv inclusiv informații despre dispozitivul dvs., browser, conexiunea la rețea, adresa IP și alți identificatori unici.
• Informații de utilizare inclusiv informații privind interacțiunea dvs. cu Serviciile, inclusiv cum și când interacționați cu sau navigați în Servicii.

Surse de informații personale

Putem colecta informații personale din următoarele surse:

• Direct de la dvs. inclusiv atunci când creați un cont, vizitați sau utilizați Serviciile, comunicați cu noi sau ne furnizați în alt mod informațiile dvs. personale;
• Automat prin intermediul Serviciilor inclusiv de pe dispozitivul dvs. atunci când utilizați produsele sau serviciile noastre sau vizitați site-urile noastre web, și prin utilizarea cookie-urilor și a tehnologiilor similare;
• De la furnizorii noștri de servicii inclusiv atunci când îi angajăm să activeze anumite tehnologii și atunci când colectează sau prelucrează informațiile dvs. personale în numele nostru;
• De la partenerii noștri sau alte terțe părți.

Cum utilizăm informațiile dvs. personale

În funcție de modul în care interacționați cu noi sau de Serviciile pe care le utilizați, putem folosi informațiile personale în următoarele scopuri:

• Furnizarea, personalizarea și îmbunătățirea Serviciilor. We use your personal information to provide you with the Serviciile, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Serviciile.
• Marketing și publicitate. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Serviciile or other websites, including based on items you previously have purchased or added to your cart and other activity on the Serviciile.
• Securitate și prevenirea fraudei. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Serviciile and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Comunicarea cu dvs. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Motive legale. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Cum divulgăm informațiile personale

În anumite circumstanțe, putem divulga informațiile dvs. personale către terți în scopuri legitime, sub rezerva acestei Politici de Confidențialitate. Astfel de circumstanțe pot include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Serviciile, our rights, and the rights of our users or others.

Relația cu Shopify

The Serviciile are hosted by Shopify, which collects and processes personal information about your access to and use of the Serviciile in order to provide and improve the Serviciile for you. Information you submit to the Serviciile will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Serviciile for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Site-uri web și link-uri terțe

The Serviciile may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Serviciile and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Serviciile.

Datele copiilor

The Serviciile are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Securitatea și păstrarea informațiilor dvs.

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Serviciile, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Drepturile și opțiunile dvs.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Dreptul de acces / informare. You may have a right to request access to personal information that we hold about you.
• Dreptul la ștergere. You may have a right to request that we delete personal information we maintain about you.
• Dreptul la rectificare. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Dreptul la portabilitatea datelor. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Gestionarea preferințelor de comunicare. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Serviciile or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Reclamații

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

Transferuri internaționale

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Modificări ale acestei Politici de Confidențialitate

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at viktoria.balog1@gmail.com or contact us at Strada Kovács Miklós 51, RO17078284, HR, 535100, RO În sensul legislației aplicabile privind protecția datelor, noi suntem operatorul de date al informațiilor dvs. personale.